Privacy Policy

Last Updated: April 15, 2026

This Privacy Policy explains how nDira (“nDira”, “we”, “us”, “our”) collects, uses, stores, and shares information when you use the nDira mobile app and related services (the “Service”).

1. Who this Policy Applies To

This policy applies to users of the nDira Android app (package: com.shifteasy.ndira) and related API/web services used by the app.

2. Information We Collect

• Account Data: name, email/username, authentication identifiers, and encrypted/hashed credentials needed for account access and security.
• User Content: chat prompts and responses, voice inputs (when you use voice features), transcripts, uploaded images, documents, and related metadata.
• AI Interaction Data: model selection, tool usage events, safety/report signals, and interaction metadata used to improve reliability, quality, and abuse prevention.
• Device and Log Data: IP address, app/device identifiers, OS version, crash logs, diagnostics, and usage analytics.
• Notification Data: push notification tokens (e.g., Expo/FCM/APNs token equivalents) and preferences.
• Permissions Data: microphone, media/files, camera access only when you grant permission and use those features.

3. How We Use Information

• Provide core app features (chat, voice assistant, search/thinking, file/image analysis, content generation).
• Authenticate users, protect accounts, and prevent abuse, fraud, or policy violations.
• Send service notifications according to your preferences.
• Maintain, debug, secure, and improve app performance and quality.
• Comply with legal obligations and enforce our terms/policies.

4. AI Processing and Safety

• Your content may be processed by AI systems to generate responses and run requested features.
• nDira may filter, moderate, and log safety events (including user reports of AI outputs) to reduce harmful content.
• We do not sell your personal data. We do not use your personal content for advertising profiles.

5. Sharing of Information

We may share data with service providers that help us operate the Service, including:

• Cloud hosting and infrastructure providers
• Authentication and security providers
• AI model and inference providers
• Notification delivery providers
• Monitoring/diagnostic providers

These providers process data under contractual obligations and only for approved service purposes. We may also disclose data if required by law or to protect rights, safety, and security.

6. Data Retention

• Account data: retained while your account is active and as required for legal/security reasons.
• Chat/content history: retained until you delete content/account, subject to backup/legal limits.
• Uploaded files/images/audio: retained only as needed for feature delivery, security, and troubleshooting.
• Logs/diagnostics: retained for limited operational and security periods.

7. Your Choices and Rights

• You can manage permissions in device settings (microphone, camera, media/files, notifications).
• You can request deletion of your account and associated personal data by contacting us.
• You can opt out of non-essential notifications in app settings.
• You can report unsafe AI content directly inside the app.

8. Security

We use reasonable technical and organizational safeguards (encryption in transit, access controls, monitoring, and secure development practices). No system is completely secure, but we continuously work to protect your data.

9. International Data Transfers

Your data may be processed in countries outside your own. Where required, we use appropriate safeguards for cross-border transfers under applicable laws.

10. Children’s Privacy

nDira is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children below applicable age thresholds.

11. Changes to this Policy

We may update this Privacy Policy from time to time. We will post updates on this page and revise the “Last Updated” date.

12. Contact Us